At Neurova, we take pride in the quality and care behind our products. Because of the nature of wellness and personal-use items, all sales are final.
All purchases made through neurova are non-refundable. We do not offer returns, exchanges, or cancellations once an order has been placed.
If your item arrives damaged or defective, we will gladly provide a replacement at no extra cost. To qualify, please contact us within 48 hours of delivery and include clear photos of the damaged item and packaging.
To report an issue with your order, please email our support team at:
📧 neurova.wellness@gmail.com
We aim to respond within 1–2 business days.
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